Leave Your Message
News CATegories
Featured News

Efficient response and precise delivery | Shanghai Diesel Parts successfully completed the important batch delivery task

2025-07-14

From order receipt, stocking to final shipment, the entire process was completed efficiently within 24 hours, effectively ensuring the timely resumption of customer equipment and minimizing customer losses caused by equipment downtime.The spare parts order issued this time covers a variety of key engine parts and will serve the equipment maintenance needs of a large engineering machinery group. In response to the urgent needs raised by customers, our spare parts center quickly launched an efficient response mechanism:

1. **Quick order processing:** The sales and customer service teams work closely together to confirm the order details as soon as possible to ensure that the information is accurate.

2. **Precise inventory allocation:** The warehousing team relies on the advanced warehouse management system (WMS) to quickly locate the required parts, efficiently complete the picking, checking and packaging processes, and strictly control quality.

3. **Optimized logistics plan:** The logistics dispatch team quickly matches the optimal transportation plan based on the customer's location and timeliness requirements to ensure seamless connection of logistics links.

4. **Full-process information tracking:** With the help of a digital information platform, customers can understand the order processing status and logistics dynamics in real time, and the whole process is transparent and visible.

bc867cfb3edcc08dc2b39ebed0eff5c5.jpg

From order receipt, stocking to final shipment, the entire process was completed efficiently within 24 hours, effectively ensuring the timely resumption of customer equipment and minimizing customer losses caused by equipment downtime.

074434b9d68203218ccb5fe627221bb6.jpg

Customer satisfaction is our eternal pursuit. This efficient delivery is a test of our supply chain management capabilities, team execution and service philosophy. We are well aware of the importance of timely spare parts supply to the operation of customer equipment, so we are always committed to improving warehouse management efficiency, optimizing logistics networks, and strengthening information exchange to ensure that every SDEC genuine spare part can be delivered to customers safely and on time, providing a solid backing guarantee for the efficient operation of customers' equipment.

7c6dd0375e6fb8c6e6dad0ff93189044.jpg

The successful completion of this efficient delivery task not only reflects our company's excellent operational level, but also once again confirms SDEC's strong strength in the spare parts service guarantee system as a leading domestic power solution provider. In the future, our company will continue to uphold the service tenet of professionalism, efficiency and reliability, continuously improve spare parts supply capabilities and service levels, and provide global customers with better quality, more convenient and more secure spare parts guarantee services to help customers create greater value.

93abc81324bf98f58a8b47750ee52a27.jpg

**About SDEC Parts:**
SDEC Parts Center has a huge authentic parts storage network and a complete logistics distribution system covering the whole country, supplying a full range of SDEC engine original genuine parts. All parts have undergone strict quality control and traceability system to ensure perfect match with the performance of the whole machine, and are the best choice to ensure the long-term efficient, stable and economical operation of the engine. Customers can conveniently order through authorized dealers or official designated channels.